Bakery Team Lead: Elevate Guest Experience

The Fresh Market; Wethersfield (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Team member discount

Early Earn Wage Access

401K with company match

Financial Wellness Program

Paid time off

Medical/Dental/Vision/Life Insurance

Discounts on pet insurance

Daycare discounts

Job summary

The Fresh Market is seeking a Bakery Department Lead in Connecticut to guide daily bakery operations, coach staff, and ensure exceptional guest experiences. You will help manage scheduling, inventory, and merchandising while upholding the company’s standards of hospitality.

You’ll partner with the Bakery Department Manager to drive sales, monitor performance, and maintain a welcoming, high-performance team culture.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem-solving

Conflict resolution

Education

Associate’s degree in business, retail management, or related field

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market is seeking a Bakery Department Lead in Connecticut to guide daily bakery operations, coach staff, and ensure exceptional guest experiences. You will help manage scheduling, inventory, and merchandising while upholding the company’s standards of hospitality.

You’ll partner with the Bakery Department Manager to drive sales, monitor performance, and maintain a welcoming, high-performance team culture.