Bakery Department Lead: Elevate Guest Experience & Team

The Fresh Market; Farragut (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Team discount 40%

Early Wage Access

401K match

Financial Wellness

PTO & leave

Insurance package

Pet insurance discounts

Job summary

The Fresh Market in Farragut, TN is seeking a Bakery Department Lead to support the Bakery Department Manager. You’ll lead the team with care, engage guests, and ensure the department looks its best while delivering exceptional hospitality.

You’ll help monitor schedules, inventory, and merchandising, coach team members, and drive sales and guest satisfaction through teamwork and operational excellence. You will also play a key role in safety, training, and using available technology to run daily

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Flexibility

Problem solving

Conflict resolution

Team motivation

Education

Associate’s degree in business/retail management or related field

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Farragut, TN is seeking a Bakery Department Lead to support the Bakery Department Manager. You’ll lead the team with care, engage guests, and ensure the department looks its best while delivering exceptional hospitality.

You’ll help monitor schedules, inventory, and merchandising, coach team members, and drive sales and guest satisfaction through teamwork and operational excellence. You will also play a key role in safety, training, and using available technology to run daily