Bakery Specialist: Fresh Goods & Customer Care

BJ's Wholesale Club, Inc.; Chattanooga (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Paid time off

Health benefits

401(k) plan

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. is seeking a bakery team member to support daily bakery operations and customer service. You will proof and bake items, prepare displays, and ensure product freshness according to safety standards.

The role emphasizes teamwork, speed, accuracy, and a customer-first approach in a fast-paced environment. Responsibilities include greeting members, handling orders, rotating stock, and maintaining clean, organized bakery areas.

Qualifications

• Experience in bakery or customer service oriented environment preferred.
• Knowledge of bakery products preferred.
• At least 18 years of age.

Responsibilities

• Answers questions and recommends bakery items.
• Answers Member calls and takes special orders.
• Proofs and bakes all unfinished bakery goods by following each item’s product handling information using ovens and/or other equipment.
• Uses bakery production charts as a guide for production and display needs.
• Gathers products to be prepared for the next business day.
• Packages freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed.
• Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations.
• Decorates special order or case product.
• Rotates and stores bakery products following food safety, freshness, and handling policies and procedures.
• Receives, inspects, and stores bakery shipments.
• Ensures all items are accurately priced.

Skills

Bakery experience

Customer service

Job description

BJ’s Wholesale Club, Inc. is seeking a bakery team member to support daily bakery operations and customer service. You will proof and bake items, prepare displays, and ensure product freshness according to safety standards.

The role emphasizes teamwork, speed, accuracy, and a customer-first approach in a fast-paced environment. Responsibilities include greeting members, handling orders, rotating stock, and maintaining clean, organized bakery areas.