Bakery Sous Chef

Kalahari Resorts; Sandusky (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading waterpark resort as a Pastry Sous Chef, where you'll assist in managing bake shop operations, train associates, and ensure high-quality pastry production. Enjoy a supportive work environment with opportunities for growth and a comprehensive benefits package.

Benefits

Above-industry average compensation

Promotion from within

Educational opportunities

401(k) with company match

Paid time off

Discounts and resort perks

Qualifications

• Assists Executive Pastry Chef in managing bake shop operations.
• Trains bakery associates on procedures and techniques.
• Ensures quality and presentation of bakery items.

Responsibilities

• Instructs and trains bakery associates.
• Monitors business flow and schedules associates.
• Develops new recipes and creates decorative cakes.

Skills

Training

Quality Control

Communication

Job description

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

It is the primary responsibility for the Pastry Sous Chef to assist the Executive Pastry Chef in direction and management of all bake shop operations and associates, assuring the proper preparation of all baked items for the Resort’s restaurants, food and beverage outlets, and banquet day-to-day pastry production and operations. Must also be able to perform the duties of the Executive Pastry Chef in their absence.

ESSENTIAL DUTIES & FUNCTIONS:

• Instructs and trains bakery associates on the proper procedures and techniques for the creation of attractive, professional pastry items.
• Inspects all bakery items upon completion to ensure they have been prepared correctly and attractively.
• Continually monitors business flow and works with the Executive Pastry Chef in scheduling associates according to demand for bakeshop goods.
• Works with Executive Pastry Chef and regarding guest complaints or disputes which associates are not able to settle.
• Works with Executive Pastry Chef to take appropriate action to reduce operating costs without affecting quality of pastries or service.
• Keeps the Executive Pastry Chef informed of all pertinent information and any irregularities occurring in the bake shop operation.
• Assists with ordering bakery ingredients from suppliers.
• Assists the Executive Pastry Chef in the establishment of department budgets and the adherence to budget guidelines.
• Works to help reduce accident costs by maintaining a safe, hazard free bakery operation, ensuring that all accidents are immediately reported and accident reports completed.
• Helps Executive Pastry Chef develop and research new recipes and creates decorative cakes, statuaries and ornaments for special events, parties, and banquets.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Ensure that all food and beverage products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with culinary receiving policies and procedures.
• Participate and ensure that culinary policies on associate performance appraisals are followed and completed in a timely basis.
• Assist Executive Pastry Chef in scheduling labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met per management decisions.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the pastry areas, associates and guests.

If your background is what we are seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Above-industry average compensation
• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off, dedicated wellness days and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

About the company

The Kalahari Resort and Convention Center is a water park resort chain with locations in Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and in Round Rock, Texas.