Bakery Shift Leader: Lead Day/Night, Pay On Demand

Insomnia Cookies; Knoxville (TN); On-site; USD 26,450,000 - 49,594,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay on Demand

Paid vacation

Sick time off

Training & mentorship

Pet insurance

Growth opportunities

Team environment

Employee discount and free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for our UT store at 2121 Cumberland Ave, Knoxville. You will lead the shift, ensure top customer service, and supervise baking, cashiering, and cleaning tasks to keep operations smooth all night long.

Responsibilities include motivating teammates, managing cash, and upholding food safety and standards while delivering a fun, engaging guest experience in a fast-paced bakery environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

Communication

Time management

People skills

Lead by example

Motivate others

Lift up to 40 lbs

18+ years old

Legally eligible to work in the US

1 year experience

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our UT store at 2121 Cumberland Ave, Knoxville. You will lead the shift, ensure top customer service, and supervise baking, cashiering, and cleaning tasks to keep operations smooth all night long.

Responsibilities include motivating teammates, managing cash, and upholding food safety and standards while delivering a fun, engaging guest experience in a fast-paced bakery environment.