Bakery Shift Lead — Drive Service & Team Success

Crumbl Cookies; Geneva (IL); On-site; USD 19,000 - 26,000; Part time

Job summary

Crumbl Cookies in Geneva, IL is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that customers receive outstanding service.

You will create shift schedules, handle no-shows, delegate tasks, manage cash deposits, and report issues to the store manager. This role demands strong team leadership and strict adherence to Crumbl's CREW values.

Qualifications

• 18 years of age or older
• Must be legally authorized to work in the United States
• High school diploma or equivalent
• Previous food service or retail leadership experience
• ServSafe Food Protection Manager Certification (or ability to obtain within designated timeframe)

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
• Living CREW Values (Caring, Results-Oriented, Energy & Enthusiasm, Working as a team)

Job description

Crumbl Cookies in Geneva, IL is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that customers receive outstanding service.

You will create shift schedules, handle no-shows, delegate tasks, manage cash deposits, and report issues to the store manager. This role demands strong team leadership and strict adherence to Crumbl's CREW values.