Bakery Retail Team Member – Customer-Focused

Levain Bakery; Bethesda (MD); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K with company match

Parental leave (14 weeks)

Job summary

Levain Bakery in Bethesda is seeking a friendly Retail Team Member to deliver warm, accurate customer service and help maintain a clean, inviting store environment. You’ll greet guests, share product knowledge, and support daily operations with the team.

The role emphasizes teamwork, reliability, and a proactive mindset, with mornings, nights, weekends, and holidays open. You’ll work with Toast POS, assist in restocking, and ensure every guest encounters Levain’s legendary hospitality and

Qualifications

• Previous retail or customer service experience preferred.
• Open availability: mornings, nights, weekends and holidays.
• Ability to lift up to 25+ pounds.
• Stand/walk for an 8-hour shift; some locations require stairs.
• Read and communicate in English, both verbally and in writing.

Responsibilities

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections.
• Display a strong sense of teamwork and collaborate with team members for smooth store operations.
• Facilitate open, clear, and timely communication with your team and management.
• Stay informed about new products, procedures, and promotions.
• Greet customers with a warm and welcoming demeanor and ensure quality service.

Skills

Customer service

Communication

Teamwork

Reliability

Attention to detail

Multitasking

Problem solving

Tools

Toast POS

Job description

Levain Bakery in Bethesda is seeking a friendly Retail Team Member to deliver warm, accurate customer service and help maintain a clean, inviting store environment. You’ll greet guests, share product knowledge, and support daily operations with the team.

The role emphasizes teamwork, reliability, and a proactive mindset, with mornings, nights, weekends, and holidays open. You’ll work with Toast POS, assist in restocking, and ensure every guest encounters Levain’s legendary hospitality and