Bakery Ops Leader — Path to BOM

Insomnia Cookies; Baltimore (MD); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & pet insurance

Paid vacation + wellness days

Career development pipeline into BOM leadership

Free cookies every shift

Job summary

A leading cookie delivery company is looking for an Assistant Bakery Operations Manager (ABOM) in Baltimore, MD. This leadership pipeline role is designed to develop future Bakery Operations Managers by blending operational excellence with team leadership. Candidates should have at least a year of leadership experience in restaurant or retail operations and the ability to coach team members. The position offers competitive pay and benefits including medical and dental insurance, as well as a fun, fast-paced work environment.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast‑paced, high‑volume environments.
• Ability to perform all bakery roles during peak business periods.

Responsibilities

• Execute all core bakery operations and maintain product quality standards.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Manage bakery operations independently during BOM's absence.
• Partner with leadership to identify operational gaps.

Skills

Leadership experience

Operational discipline

Communication skills

Problem-solving skills

Job description

A leading cookie delivery company is looking for an Assistant Bakery Operations Manager (ABOM) in Baltimore, MD. This leadership pipeline role is designed to develop future Bakery Operations Managers by blending operational excellence with team leadership. Candidates should have at least a year of leadership experience in restaurant or retail operations and the ability to coach team members. The position offers competitive pay and benefits including medical and dental insurance, as well as a fun, fast-paced work environment.