Bakery Operations Lead — Growth Path to BOM

Insomnia-Cookies; Hartford (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus eligibility

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid vacation

Wellness days

Career development

Free cookies

Team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to develop the next generation of Bakery Operations Managers. This leadership pipeline role blends hands-on bakery operations with talent development and team leadership, acting as an extension of the BOM.

You will independently execute BOM-level tasks, support recruiting and coaching, and ensure quality, safety, and guest experience. This on-site role offers a clear path to BOM, a fast-paced culture, and competitive hourly pay.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations
• Ability to coach and develop hourly team members
• Comfortable working in fast-paced, high-volume environments

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
• Support recruiting, interviewing, onboarding, and training of new staff
• Deliver consistent coaching and real-time performance feedback
• Hold team members accountable to standards while reinforcing a growth mindset culture
• Ensure onboarding and training programs are executed to company standards
• Manage bakery operations independently in the absence of the BOM
• Model urgency, accountability, and operational discipline
• Partner with BOM and Area leadership to identify operational gaps and implement solutions
• Maintain continuity of operations during leadership transitions or staffing shortages

Skills

Leadership

Restaurant operations

Staff coaching

Hiring & onboarding

Scheduling

Communication

High-volume environments

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to develop the next generation of Bakery Operations Managers. This leadership pipeline role blends hands-on bakery operations with talent development and team leadership, acting as an extension of the BOM.

You will independently execute BOM-level tasks, support recruiting and coaching, and ensure quality, safety, and guest experience. This on-site role offers a clear path to BOM, a fast-paced culture, and competitive hourly pay.