Bakery Operations Lead

Carlo's Bakery; Hoboken (NJ); On-site; USD 43,000 - 70,000; Full time

Job summary

Carlo’s Bakery in Hoboken, NJ seeks a supervisor to oversee day-to-day bakery operations, boost sales and deliver outstanding customer service in a busy store. You will lead and train team members, ensure food safety standards, open/close shifts, and greet customers with a friendly, professional demeanor.

Ideal candidates have 2+ years in food service, strong communication, flexible hours including weekends, and the energy to work on your feet all day.

Qualifications

• Experience in a customer focused work environment is required
• 2+ years of Kitchen & Food service and hospitality experience is preferred
• High school diploma or equivalent is required
• Experience working in a busy environment
• High energy and engaging personality
• Professional demeanor
• Ability to work on your feet for extended periods of time (8+ hours a day)
• Excellent communication skills, both verbal and written
• Ability to work well in a busy environment
• Ability to lead, motivate, and build efficient teams
• High energy and engaging personality
• Professional demeanor
• Ability to work on your feet for extended periods of time (8+ hours a day)
• Ability to work flexible hours, including weekends and holidays (according to customer demand)

Responsibilities

• Make sure customers receive exceptional customer service at all times
• Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards
• Ensure operations are in accordance with food safety and sanitation standards
• Oversee opening and closing procedures and processes (opening/closing shifts)
• Ensure team members greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation
• Supervise, train and develop team members in accordance with company policies and procedures
• Evaluate storefront conditions and operations to determine strengths and areas for improvement
• Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained
• Take lead and guide staff on product questions and offer assistance in finding or suggesting product selection to customers

Skills

Customer service

Team leadership

Communication skills

Flexibility

Energy and stamina

Professional demeanor

Attention to detail

Busy-environment multitasking

Sales orientation

Problem solving

Education

High school diploma or equivalent

Job description

Carlo’s Bakery in Hoboken, NJ seeks a supervisor to oversee day-to-day bakery operations, boost sales and deliver outstanding customer service in a busy store. You will lead and train team members, ensure food safety standards, open/close shifts, and greet customers with a friendly, professional demeanor.

Ideal candidates have 2+ years in food service, strong communication, flexible hours including weekends, and the energy to work on your feet all day.