Bakery Manager

Nothing Bundt Cakes; Lubbock (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Peter Piper Pizza in Texas is seeking a Manager to supervise and train a team of 20 to 45, ensuring excellent guest service standards in a fast-paced, high-energy environment where every guest leaves happy. The Manager oversees food preparation, safety and quality, develops ideas to exceed sales goals, works flexible hours including weekends and holidays, and may work up to 55 hours per week.

This role requires strong communication, leadership, and the ability to handle customer inquiries,

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required.
• Pass the Company's background process.
• Have a clear driving record and proof of insurance.

Responsibilities

• Overall operation of a single restaurant ensuring desired restaurant outcomes (increased sale profitability and employee retention).
• Ability to interact with customers, provide excellent guest service, effective dining room management and answer guest inquiries and complaints.
• Motivate and direct team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings.
• Assume full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control procedures, maintaining inventory, producing quality products, managing labor, and reviewing financial reporting to enhance restaurant results.
• Ability to operate point of sale terminal.

Skills

Team leadership

Customer service

Communication

Cash handling

Education

High School Diploma or GED

Job description

A Peter Piper Pizza Manager supervises and trains a team of 20 to 45 team members to ensure excellent guest service standards. A Manager oversees food preparation, safety and quality; and develops ideas to exceed sales goals while in a fast-paced, high-energy environment where every guest leaves happy. We are in the business of making kids and families feel special when they come together to celebrate. We are open weekends, late evenings and holidays. A Manager must be able to work flexible hours and be available to work up to 55 hours per week on any shift.

Responsibilities

• Overall operation of a single restaurant ensuring desired restaurant outcomes (increased sale profitability and employee retention)
• Ability to interact with customers, provide excellent guest service, effective dining room management and answer guest inquiries and complaints
• Motivate and direct team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
• Assume full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control procedures, maintaining inventory, producing quality products, managing labor, and reviewing financial reporting to enhance restaurant results
• Ability to operate point of sale terminal

Minimum Qualifications

• Must be at least eighteen (18) years of age
• High School Diploma or GED required
• Pass the Company's background process
• Have a clear driving record and proof of insurance
• Able to lift/move up to 50 pounds
• Able to stand for long periods of time
• Within 90 days of employment a Manager must obtain a valid, state approved Seller/Server Certification for alcohol and obtain a health certification.
• No visible tattoos on the head, neck or face above the uniform and no visible tattoos on arms or hands, except for one smaller than 1 inch by 1 inch, unless concealed with clothing or natural colored concealer
• May perform essential functions and duties, as listed in the restaurant Manager job description.

Knowledge, Skills, Abilities and Worker Characteristics

• Good oral communication and interpersonal skills
• Professional personal appearance
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to use a computer and calculator
• Willing to accomplish all restaurant tasks
• Comfortable working in a fast-paced environment
• Ability to interact productively with co-workers and function well in a team environment
• Ability to resolve guest issues with tact
• Ability to work flexible hours. Ability to work days, evenings, and weekends