Bakery Manager

Nothing Bundt Cakes - South Bend; Elkhart (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Bonus based on performance

Paid time off

Job summary

Nothing Bundt Cakes - South Bend is seeking a Bakery Manager to lead the bakery operations, overseeing baking, frosting, decorating, and guest service. You will coordinate schedules, train team members, and maintain a positive work environment focused on guest satisfaction and product quality.

The role emphasizes teamwork, professional representation of the brand, and adherence to NBC policies while promoting NBC culture in the team.

Qualifications

• Positive attitude and good communication skills.
• Solid guest service understanding and teamwork.
• Some management experience in retail is a plus.
• Cash handling and basic merchandising knowledge.

Responsibilities

• Supervise all department employees and maintain a positive work environment.
• Motivate staff to achieve maximum effectiveness and teamwork.
• Provide training and cross-training per guidelines.
• Manage scheduling and ensure guest satisfaction and service standards.
• Oversee cash handling, deposits, and store safety.

Skills

Positive attitude

Good communication

Guest service

Team leadership

Cash handling

Merchandising

Time management

Multitasking

Outgoing personality

Tools

Microsoft Office

POS system

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance

COMPANY AND CULTURE:

At Nothing Bundt Cakes, the Bakery Manager keeps the atmosphere upbeat and the sweets coming! Every day is delicious and satisfying. As part of this successful and growing brand, there is no shortage of opportunities for promotion. Personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

JOB POSITION:

The Bakery Manager has full accountability for developing and maintaining an environment where there is a true commitment to our employees and guests. The Manager runs the bakery and coordinates the departments of baking, frosting, decorating, and guest service. In addition, handles employee schedules and team member issues. Teamwork and guest service are top priorities. Focuses on the best service to our guests and highest quality standards our products.

RESPONSIBILITIES including but not limited to:

• Responsible for the supervision of all employees in each department
• Motivate employees to achieve maximum effectiveness & possess a strong sense of teamwork
• Provide team member position training according to company guidelines & provide cross-training opportunities for employees
• Create and maintain a positive work environment & promote a genuine care of others needs
• Maintain the safety and security of the bakery and team
• Anticipate potential problems and problem solve
• Represent Nothing Bundt Cakes in a professional manner at all times.
• Fits the Nothing Bundt Cakes Culture and is responsible for developing NbC culture in the team
• Abide by & enforce all NBC policies, procedures & uniform policy and provide ongoing feedback
• Maintain good communication between team members, owners, and the home office
• Be aware of all promotions and offers
• Lead guest service by example at all times. Handle guest relations and assistance
• Pay special attention to guest satisfaction. Exceed Guest expectations - Service - Service - Service
• Monitor inventories
• Reconcile all cash transactions and make bank deposits
• Takes initiative
• Has the ability to work well under pressure & with a sense of urgency.
• Ability to multitask while paying special attention to detail
• Outgoing and friendly personality
• Strong sales ability
• Maintain the cleanliness of the bakery
• Maintain wait times, service and convenience
• Project a positive attitude

QUALIFICATIONS:

• Positive attitude and good communication skills
• Understanding of and ability to assist in implementing a team approach
• Solid understanding of Guest Service
• Some management experience in retail is a plus
• Cash register skills necessary
• Some merchandising skills helpful
• Excellent grammar and spelling skills
• Computer skills: 60 wpm, general computer knowledge, some Microsoft skills

PERKS & BENEFITS:

• Health and dental insurance offered
• Paid time off provided
• We have great operating hours!
• Employee discounts
• We love to celebrate and bring joy to the community