Bakery Manager

Nothing Bundt Cakes #132; Kernersville (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and dental insurance

Annual raises

Paid time off

Employee discounts

Community celebration

Job summary

Nothing Bundt Cakes in Kernersville, NC is seeking a Bakery Manager to lead bakery operations and foster a guest-focused environment. The role oversees baking, frosting, decorating, and guest service, schedules staff, and resolves team issues.

You will promote teamwork, uphold NBC policies, and ensure safety and the highest quality products while delivering excellent guest service and driving sales.

Qualifications

• Strong sales ability and customer focus.
• Team leadership and crew motivation.
• Excellent guest service and communication skills.
• Experience handling schedules and staff issues is a plus.
• Comfort with multitasking in a fast-paced bakery.
• Positive attitude and friendly personality.

Responsibilities

• Supervise all employees across departments.
• Motivate staff to maintain teamwork and high performance.
• Provide training per company guidelines; cross-train where needed.
• Maintain a positive work environment and care for others.
• Ensure bakery safety, security, and cash handling compliance.
• Represent the brand professionally at all times.
• Maintain NBC culture and uphold policies.
• Communicate across team, owners, and home office.
• Monitor promotions and guest relations to exceed expectations.
• Lead service by example and manage guest satisfaction.
• Monitor inventory and service times to ensure efficiency.

Skills

Strong sales

Team leadership

Guest service

Communication

Multitasking

Positive attitude

Tools

Cash register

Microsoft Office

POS systems

Job description

COMPANY AND CULTURE:

At Nothing Bundt Cakes, the Bakery Manager keeps the atmosphere upbeat and the sweets coming! Every day is delicious and satisfying. As part of this successful and growing brand, there is no shortage of opportunities for promotion. Personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

JOB POSITION:

The Bakery Manager has full accountability for developing and maintaining an environment where there is a true commitment to our employees and guests. The Manager runs the bakery and coordinates the departments of baking, frosting, decorating, and guest service. In addition, handles employee schedules and team member issues. Teamwork and guest service are top priorities. Focuses on the best service to our guests and highest quality standards our products.

RESPONSIBILITIES including but not limited to:

• Responsible for the supervision of all employees in each department
• Motivate employees to achieve maximum effectiveness & possess a strong sense of teamwork
• Provide team member position training according to company guidelines & provide cross-training opportunities for employees
• Create and maintain a positive work environment & promote a genuine care of others needs
• Maintain the safety and security of the bakery and team
• Anticipate potential problems and problem solve
• Represent Nothing Bundt Cakes in a professional manner at all times.
• Fits the Nothing Bundt Cakes Culture and is responsible for developing NbC culture in the team
• Abide by & enforce all NBC policies, procedures & uniform policy and provide ongoing feedback
• Maintain good communication between team members, owners, and the home office
• Be aware of all promotions and offers
• Lead guest service by example at all times. Handle guest relations and assistance
• Pay special attention to guest satisfaction. Exceed Guest expectations - Service - Service - Service
• Monitor inventories
• Reconcile all cash transactions and make bank deposits
• Takes initiative
• Has the ability to work well under pressure & with a sense of urgency.
• Ability to multitask while paying special attention to detail
• Outgoing and friendly personality
• Strong sales ability
• Maintain the cleanliness of the bakery
• Maintain wait times, service and convenience
• Project a positive attitude

QUALIFICATIONS:

• Positive attitude and good communication skills
• Understanding of and ability to assist in implementing a team approach
• Solid understanding of Guest Service
• Some management experience in retail is a plus
• Cash register skills necessary
• Some merchandising skills helpful
• Excellent grammar and spelling skills
• Computer skills: 60 wpm, general computer knowledge, some Microsoft skills

PERKS & BENEFITS:

• Health and dental insurance offered
• Annual raises
• Paid time off provided
• Employee discounts
• We love to celebrate and bring joy to the community

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.