Bakery Manager

Nothing Bundt Cakes; Christy Acres (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and dental insurance

Annual raises

Paid time off

Employee discounts

Community celebration

Job summary

Nothing Bundt Cakes invites a Bakery Manager to lead daily bakery operations, ensuring top guest experience, and maintaining brand standards. You will supervise baking, frosting, decorating, and guest service while managing staff schedules and development.

Ideal candidates inspire a positive work environment, enforce NBC policies, and drive safety, quality, and sales through teamwork and exceptional service.

Qualifications

• Retail management experience is desirable
• Strong guest service mindset and communication
• Cash register handling and basic merchandising knowledge
• Proficiency with Microsoft Office and typing speed of 60 wpm
• Able to train and develop a team to uphold NBC standards

Responsibilities

• Supervise all bakery staff across departments
• Motivate team to achieve high performance and teamwork
• Provide training and cross-training per company guidelines
• Foster a positive work environment and care for others
• Ensure bakery safety and security at all times
• Anticipate and solve problems proactively
• Represent Nothing Bundt Cakes professionally to guests and guests relations
• Enforce NBC policies, procedures and uniform standards
• Maintain clear communication between team, owners, and home office
• Monitor promotions and guest offers
• Lead guest service by example and exceed guest expectations
• Monitor inventory and reconcile cash transactions

Skills

Management experience in retail

Guest service excellence

Team leadership

Cash handling

Merchandising skills

Communication skills

Grammar and spelling

Microsoft Office

Typing 60 wpm

Tools

POS software

Job description

COMPANY AND CULTURE:

At Nothing Bundt Cakes, the Bakery Manager keeps the atmosphere upbeat and the sweets coming! Every day is delicious and satisfying. As part of this successful and growing brand, there is no shortage of opportunities for promotion. Personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

JOB POSITION:

The Bakery Manager has full accountability for developing and maintaining an environment where there is a true commitment to our employees and guests. The Manager runs the bakery and coordinates the departments of baking, frosting, decorating, and guest service. In addition, handles employee schedules and team member issues. Teamwork and guest service are top priorities. Focuses on the best service to our guests and highest quality standards our products.

RESPONSIBILITIES including but not limited to:

• Responsible for the supervision of all employees in each department


• Motivate employees to achieve maximum effectiveness & possess a strong sense of teamwork


• Provide team member position training according to company guidelines & provide cross-training opportunities for employees


• Create and maintain a positive work environment & promote a genuine care of others needs


• Maintain the safety and security of the bakery and team


• Anticipate potential problems and problem solve


• Represent Nothing Bundt Cakes in a professional manner at all times.


• Fits the Nothing Bundt Cakes Culture and is responsible for developing NbC culture in the team


• Abide by & enforce all NBC policies, procedures & uniform policy and provide ongoing feedback


• Maintain good communication between team members, owners, and the home office


• Be aware of all promotions and offers


• Lead guest service by example at all times. Handle guest relations and assistance


• Pay special attention to guest satisfaction. Exceed Guest expectations - Service - Service - Service


• Monitor inventories


• Reconcile all cash transactions and make bank deposits


• Takes initiative


• Has the ability to work well under pressure & with a sense of urgency.


• Ability to multitask while paying special attention to detail


• Outgoing and friendly personality


• Strong sales ability


• Maintain the cleanliness of the bakery


• Maintain wait times, service and convenience


• Project a positive attitude

QUALIFICATIONS:

• Positive attitude and good communication skills


• Understanding of and ability to assist in implementing a team approach


• Solid understanding of Guest Service


• Some management experience in retail is a plus


• Cash register skills necessary


• Some merchandising skills helpful


• Excellent grammar and spelling skills


• Computer skills: 60 wpm, general computer knowledge, some Microsoft skills

PERKS & BENEFITS:

• Health and dental insurance offered


• Annual raises


• Paid time off provided


• Employee discounts


• We love to celebrate and bring joy to the community