Bakery Manager

Nothing Bundt Cakes; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes in Durham, NC is seeking a Bakery Manager/Lead Operator to direct the team and day-to-day operation, including guest experience, cake production, brand presentation, and inventory control.

You will drive sales and profitability while maintaining a warm, welcoming environment and superior service. The role requires strong leadership, hands-on coaching, and adherence to NbC standards to bring joy to the bakery and community.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1–3 years of leadership experience in retail, hospitality, or food service.
• Experience hiring and developing teams and achieving financial objectives.
• Proficient in Microsoft Word, Excel and Outlook.

Responsibilities

• Lead bakery team and prioritize guest experience.
• Recruit and train staff; communicate expectations.
• Monitor performance and provide coaching.
• Manage inventory, P&L and cost controls.
• Schedule management to meet weekly hours and weekend demands.

Skills

Leadership

Guest experience

Communication

Education

High school diploma or GED

Post-secondary education a plus

Tools

MS Word

Excel

Outlook

Job description

Benefits

• Free uniforms
• Paid time off
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule

The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager/Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.

Accountabilities/Duties

• Team Leadership
  • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
  • Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
  • Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed.
  • Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.
  • Delineates role of Assistant Manager, assigning specific responsibilities to support the ongoing leadership of the bakery team and operation.
  • Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.
  • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Knowledge, Skills, and Abilities

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.
  • Seeking a mature, responsible, respectful, dedicated, and reliable individual.
• 35- 40 hours weekly, Sunday and Mondays off. Saturdays are a must as it is the busiest day of the week. Hourly pay will be discussed during the interview process.

Education, Certifications and Work Experience Requirements

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or food service industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy