Assistant Bakery Manager

Nothing Bundt Cakes - Woodmore-Glenarden; United States; In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Descrizione del lavoro

Nothing Bundt Cakes - Woodmore-Glenarden in the United States seeks an Assistant Bakery Manager to work with the Bakery Manager and team to deliver high-quality cakes and a welcoming guest experience. You will share in leadership, help drive sales and profitability, and ensure daily bakery operations meet NbC standards.

Responsibilities include leading guest engagement, coordinating cake production, training staff, managing inventory, and supporting administrative tasks while upholding safety

Competenze

• High school diploma or GED; post-secondary education is a plus.
• 1-5 years of guest-facing experience in retail, restaurant or foodservice, preferably in a lead role.
• Demonstrated success creating a superior guest experience and coaching others.
• Foodservice safety training certificate (i.e. ServSafe).
• Proficiency in Microsoft Word, Excel and Outlook; comfortable with new tech.

Mansioni

• Prioritizes guest experience and engagement.
• Partners with Bakery Manager in leading guest experience, cake production and merchandising.
• Recruits, trains and coaches team members; directs daily work; provides feedback.
• Ensures product, service, and safety standards are maintained and compliant with NbC policies.
• Assists in scheduling, inventory, payroll and expense controls.

Conoscenze

Guest engagement

Team leadership

Communication

Organization

Formazione

High school diploma or GED

ServSafe certification

Strumenti

Microsoft Word

Excel

Outlook

Descrizione del lavoro

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Summary:

The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Accountabilities/Duties:

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control.
• Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
• Leads and co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
• Assists Lead Operator with other duties as assigned such as but not limited to: order fulfilment, weekly sales productivity goals, hiring and performance management, team schedules, inventory par levels, co-managing controllable expenses and administrative functions.
• Exemplifies leadership competencies, leads by example, directs staff appropriately in their duties, clocks-in/clock-out staff and coaches as necessary.
• Performs other duties and responsibilities as assigned.

Core Values and Leadership Competencies:

Core Values and Leadership Competencies:

• Servant’s Heart
  • Goes above and beyond to support and develop the team and create a superior guest experience.
  • Keeps the good of the team and guest ahead of personal interests or gain.
  • Leads by example and displays humility and empathy for others.
• Spirit of a Champion
  • Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
  • Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
• Genuine Connections
  • Projects warmth, enthusiasm and optimism that attracts and energizes others.
  • Builds positive, productive relationships and communicates often and openly.
  • Serves as a strong Cake Celebrity/Brand Ambassador in the local community.

Knowledge, Skills and Abilities:

Knowledge, Skills and Abilities:

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. o Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. o Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-5 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Foodservice safety training certificate (i.e. ServSafe required or to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
• Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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