Bakery Lead

Giant Eagle, Inc.; Gibsonia (Allegheny County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement plan

Bonus potential

Paid bereavement

Paid vacation

Paid holidays

Job summary

Giant Eagle, Inc. seeks a Bakery Lead to deliver exemplary customer service in the bakery department, helping customers locate products and offering informed recommendations. You will be a team player focused on setting others up for success and growing into leadership roles.

Responsibilities include ensuring product freshness, coordinating production for cake decorating, and upholding food safety guidelines. Collaboration with store teams and adherence to company policies are essential.

Qualifications

• Experience in retail environment or store leadership recommended.
• Knowledge of food safety guidelines relevant to bakery operations.
• Ability to manage time and lead a small team.

Responsibilities

• Provide exemplary customer service by greeting customers in the department and helping them locate products.
• Answer questions and make suggestions to customers about bakery items.
• Handle bakery products and equipment in accordance with safety guidelines.
• Review production schedules to determine requirements for various baked goods.
• Bake from-scratch products for bakery cases and displays, ensuring freshness and correct labeling.
• Assist in maintaining bakery backroom, cooler and freezer efficiency.
• Manage inventories and order raw materials as needed to meet demand.
• Record special orders accurately and ensure customer satisfaction.
• Adhere to the Collective Bargaining Agreement and maintain opening/closing standards.
• Receive ingredients and supplies from storage areas for daily operations.

Skills

Retail experience

Leadership potential

Food safety knowledge

Education

High school diploma or equivalent

Job description

Job Summary

The Bakery Lead provides exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for. Bakery Leads are also expected to have sufficient knowledge to answer questions and make suggestions to our customers. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Summary

The Bakery Lead provides exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for. Bakery Leads are also expected to have sufficient knowledge to answer questions and make suggestions to our customers. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: Retail work experience or Store Leader recommendation. Baking and decorating experience

Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e. g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Provide exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for.
• Have sufficient knowledge to answer questions and make suggestions to customers.
• Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
• Review production schedule to determine production requirements for a variety of baked goods for cake decorating preparation.
• Bake prepared and from-scratch products for the bakery cases and displays, review bakery label standards — rotating product and ensuring code dating procedures are followed and only the freshest products are available for sale.
• Assist in maintaining bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits.
• Accurately record special orders on bakery products to ensure the customer is delighted with the finished product.
• Understand and adhere to the Collective Bargaining Agreement.
• Pull out dates, scan stale items into the appropriate system and track shrink.
• Maintain opening and closing department standards (as far as setup and breakdown), as well as daily operational conditions.
• Receive food ingredients and supplies from the dry, frozen and packaging storage areas as required for daily operation.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.

The hiring range for this position is $21.00– $21.00 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location.

• Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.