Bakery & Guest Experience Associate — Flexible Hours

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Growth opportunities

Employee discount and free cookies

Job summary

Insomnia Cookies is hiring a friendly Cookie Crew member for our Cookie Lab store at 833 Wharton Street in Philadelphia, PA. You’ll greet guests, take orders, bake cookies, and ensure warm, accurate delivery orders while delivering a memorable guest experience.

Join a team that values flexible part-time schedules, on-demand pay, training, and growth opportunities; enjoy free cookies with every shift and a fun, fast-paced work environment at Insomnia Cookies.

Qualifications

• At least 6 months of experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Customer service oriented with guest satisfaction focus.
• Excellent communication, organization and math skills.
• Must be able to lift up to 40 lb.

Responsibilities

• Greet guests entering the store and take orders per procedure.
• Explain menu items and repeat orders for accuracy.
• Provide warm, in-person and phone experiences.
• Bake cookies and scoop ice cream as needed.
• Package and deliver fast, warm, correct orders.
• Handle cash accurately with no shortages.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer service

Communication

Organizational skills

Math skills

Lift up to 40 lb

18+ years old

Nights/weekends/holidays availability

Job description

Insomnia Cookies is hiring a friendly Cookie Crew member for our Cookie Lab store at 833 Wharton Street in Philadelphia, PA. You’ll greet guests, take orders, bake cookies, and ensure warm, accurate delivery orders while delivering a memorable guest experience.

Join a team that values flexible part-time schedules, on-demand pay, training, and growth opportunities; enjoy free cookies with every shift and a fun, fast-paced work environment at Insomnia Cookies.