Bakery Guest Experience Ambassador

Nothing Bundt Cakes; Frisco (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Nothing Bundt Cakes in Frisco, TX is hiring a Joy Creator to warmly greet guests, explain cake options, and help celebrate special occasions with friendly, knowledgeable service. You will process orders at the POS, upsell accessories, keep displays inviting, and assist with cake decorations while upholding hygiene and safety standards in a fast-paced bakery environment.

Flexible shifts, customer focus, and teamwork are essential as you contribute to a joyful guest experience and NbC brand

Qualifications

• 16 years of age or older.
• Previous guest service experience is a plus.

Responsibilities

• Greet walk-in and phone guests warmly to determine needs and provide service.
• Educate guests on NbC cake options, sizes, flavors, pricing and promotions.
• Suggest merchandise to complete celebrations.
• Process orders accurately using the POS system.
• Keep bakery clean and organized; maintain displays.
• Restock merchandise and cake display case.
• Assist with cake decorations and packaging as needed.
• Follow health and safety guidelines and NbC policies, including dress code.
• Maintain consistent attendance and punctuality.

Skills

High energy

Interpersonal skills

Guest service

Multitasking

Detail oriented

Organized

Self-motivated

Technical aptitude

POS familiarity

Arithmetic basics

Stamina

Tools

Point-of-Sale System

Job description

Nothing Bundt Cakes in Frisco, TX is hiring a Joy Creator to warmly greet guests, explain cake options, and help celebrate special occasions with friendly, knowledgeable service. You will process orders at the POS, upsell accessories, keep displays inviting, and assist with cake decorations while upholding hygiene and safety standards in a fast-paced bakery environment.

Flexible shifts, customer focus, and teamwork are essential as you contribute to a joyful guest experience and NbC brand