Joy Experience Specialist — Flexible Shifts & Guest Delight

Nothing Bundt Franchising, LLC; Frisco (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Nothing Bundt Cakes is looking for a Joy Creator in Frisco, TX to warmly greet guests, explain cake options, and process orders with accuracy. You will upsell decorations and ensure a clean, appealing bakery presentation. The role requires flexibility for various shifts and a strong commitment to guest satisfaction.

As the first brand contact, you will embody NbC values, build positive relationships, and help deliver memorable celebrations with efficiency and care.

Qualifications

• Greet guests warmly and determine needs to deliver a superior experience.
• Maintain knowledge of NbC cake options, sizing, flavors, pricing and promotions.
• Suggest balloons, candles and cards to complete celebrations.
• Process orders quickly using the POS system and invite sign-ups.
• Keep bakery clean and organized and maintain displays.
• Replenish merchandise and cake display cases.
• Assist with cake decorations and packaging supplies as needed.
• Follow health/safety guidelines and NbC dress code.
• Maintain reliable attendance and punctuality.

Responsibilities

• Greet guests in person or by phone with warmth and enthusiasm.
• Explain cake options, sizes, flavors and pricing to guests.
• Promote additional merchandise to complete celebrations.
• Handle guest orders accurately using the POS system.
• Maintain clean workspace and updated displays.
• Assist with cake decoration prep and packaging when needed.
• Adhere to health and safety guidelines and NbC policies.

Skills

Interpersonal skills

Guest service experience

Multitasking

Attention to detail

Organization

Self-motivation

POS / cash handling

Technology familiarity

Standing long hours

Education

Age 16+ required

No formal education required

Job description

Nothing Bundt Cakes is looking for a Joy Creator in Frisco, TX to warmly greet guests, explain cake options, and process orders with accuracy. You will upsell decorations and ensure a clean, appealing bakery presentation. The role requires flexibility for various shifts and a strong commitment to guest satisfaction.

As the first brand contact, you will embody NbC values, build positive relationships, and help deliver memorable celebrations with efficiency and care.