Bakery Experience Specialist – Delight Customers Daily

The Kroger Co.; Richmond (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Employee assistance program

Staff discounts

Tuition assistance

Training programs

Job summary

The Kroger Co. is hiring a Bakery Clerk in Richmond, VA to deliver outstanding customer experiences through exceptional service and a safe, clean environment. You’ll help the department reach sales goals while upholding Kroger's values and quality standards.

You will prepare items per customer requests, offer samples, inform on bakery specials, and ensure product freshness and correct portions. Training and growth opportunities are available.

Qualifications

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking/baking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Label, stock and inventory department merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Adhere to all food safety regulations and guidelines.
• Display a positive attitude.
• Notify management of customer or employee accidents.

Skills

Customer service

Teamwork

Communication

Math skills

Job description

The Kroger Co. is hiring a Bakery Clerk in Richmond, VA to deliver outstanding customer experiences through exceptional service and a safe, clean environment. You’ll help the department reach sales goals while upholding Kroger's values and quality standards.

You will prepare items per customer requests, offer samples, inform on bakery specials, and ensure product freshness and correct portions. Training and growth opportunities are available.