Bakery Department Lead: Customer Experience & Growth

The Kroger Co.; Richmond (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

The Kroger Co. in Richmond, VA seeks a Bakery Department Leader to deliver an outstanding customer experience and manage daily operations. You will supervise associates, uphold safety and quality standards, and drive department sales while coordinating promotions with store management.

Ideal candidates have bakery/retail experience, strong communication skills, and the ability to work in a fast-paced environment. This full-time role offers growth opportunities within our store network.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate department information to associates clearly.
• Establish department performance goals and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train associates on performance and participate in performance appraisals.
• Create a welcoming environment and assist customers with questions about bakery products.

Skills

Customer service

Communication

Leadership

Teamwork

Inventory management

Budgeting

Problem solving

Education

High School Diploma or GED

Job description

The Kroger Co. in Richmond, VA seeks a Bakery Department Leader to deliver an outstanding customer experience and manage daily operations. You will supervise associates, uphold safety and quality standards, and drive department sales while coordinating promotions with store management.

Ideal candidates have bakery/retail experience, strong communication skills, and the ability to work in a fast-paced environment. This full-time role offers growth opportunities within our store network.