Bakery Department Lead: Team Coach & Customer Experience

Kroger; Louisville (KY); On-site; USD 36,000 - 52,000; Full time

Job summary

Kroger in Louisville, KY is seeking a Bakery Department team member to deliver outstanding customer service and maintain a safe, clean environment. This role supports sales goals, quality standards, and effective promotions in-store bakery operations.

Responsibilities include scheduling, coaching associates, and ensuring accurate pricing and inventory to meet department targets. The role emphasizes safety, honesty, and teamwork in a fast-paced retail setting.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome and appreciated by answering questions and locating products.
• Review/inspect products for quality and freshness and take appropriate action.
• Create and execute a department business plan to achieve desired results.
• Assist management in preparing the store/department budget, expense control, and profit/loss reviews.

Skills

Communication skills

Basic math

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

Kroger in Louisville, KY is seeking a Bakery Department team member to deliver outstanding customer service and maintain a safe, clean environment. This role supports sales goals, quality standards, and effective promotions in-store bakery operations.

Responsibilities include scheduling, coaching associates, and ensuring accurate pricing and inventory to meet department targets. The role emphasizes safety, honesty, and teamwork in a fast-paced retail setting.