Bakery Department Lead: Service, Sales & Ops

Lowes Foods; Jamestown (NC); On-site; USD 52,000 - 65,000; Full time

Job summary

Lowes Foods is seeking a Bakery Department Manager to supervise the bakery team, ensure guest service excellence, and maintain merchandising and operations according to company standards. You will assume department leadership in the Store Manager’s absence and drive sales, quality, safety, and teamwork across daily bakery activities.

The role emphasizes staff training, scheduling, inventory management, and adherence to Lowes Foods policies to deliver consistent guest satisfaction and department

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Customer service

Team leadership

Inventory management

Training & development

Labor scheduling

Effective communication

Computer proficiency

Tools

POS systems

Job description

Lowes Foods is seeking a Bakery Department Manager to supervise the bakery team, ensure guest service excellence, and maintain merchandising and operations according to company standards. You will assume department leadership in the Store Manager’s absence and drive sales, quality, safety, and teamwork across daily bakery activities.

The role emphasizes staff training, scheduling, inventory management, and adherence to Lowes Foods policies to deliver consistent guest satisfaction and department