Bakery Department Lead — Guest-Centric Leader

The Fresh Market Inc; Columbia (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Team Member discount

Early Earn Wage Access

401K match

Financial Wellness Program

Time off programs

Medical/Dental/Vision/Life Insurance

Job summary

The Fresh Market Inc. is seeking a Bakery Department Lead in Columbia, SC, to support the Bakery Department Manager in delivering an exceptional guest experience and maintaining a welcoming store atmosphere.

You will guide and coach the team, solve problems, and ensure the department looks its best while driving growth and profitability. You will monitor schedules, assist with inventory and ordering, and act as a resource in the manager’s absence.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 18 years of age or older.

Responsibilities

• Monitor labor schedules to meet productivity and budget goals.
• Maintain accurate inventory levels, minimize shrink, and support ordering processes.
• Act as a resource for team members and provide guidance in the manager's absence.
• Model and coach hospitality by engaging guests and creating positive experiences.
• Implement merchandising strategies and promotional plans to maximize sales and profitability.
• Analyze department financial and performance metrics.
• Collaborate with department leaders to drive store success.
• Leverage technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem solving

Flexibility

POS systems

Education

Associate degree

Tools

Microsoft Office

Scheduling tools

Job description

The Fresh Market Inc. is seeking a Bakery Department Lead in Columbia, SC, to support the Bakery Department Manager in delivering an exceptional guest experience and maintaining a welcoming store atmosphere.

You will guide and coach the team, solve problems, and ensure the department looks its best while driving growth and profitability. You will monitor schedules, assist with inventory and ordering, and act as a resource in the manager’s absence.