Bakery Department Lead — Hospitality-Driven Leader

The Fresh Market Inc; Greensboro (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Team member discount

Wage access

401K match

Wellness program

Paid time off

Insurance (Medical, Dental, Vision, &

Job summary

The Fresh Market Inc in Greensboro is seeking a Bakery Department Lead to support the Bakery Department Manager, foster hospitality, and ensure every guest feels welcome. You will lead by example, coach your team, and keep the department looking its best.

This role emphasizes teamwork, problem solving, and merchandising, with opportunities to grow and contribute to store success while delivering exceptional guest experiences.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 18 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager's absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Progressive management

Leadership

Guest experience

Communication

Flexible schedule

POS systems

Scheduling tools

Microsoft Office

Education

Associate's degree in business or retail management

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market Inc in Greensboro is seeking a Bakery Department Lead to support the Bakery Department Manager, foster hospitality, and ensure every guest feels welcome. You will lead by example, coach your team, and keep the department looking its best.

This role emphasizes teamwork, problem solving, and merchandising, with opportunities to grow and contribute to store success while delivering exceptional guest experiences.