Bakery Department Lead: Elevate Customer Experience

Kroger; Smithfield (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Kroger Bakery Department is seeking a dedicated supervisor to lead daily operations in our Smithfield store. You will oversee service, quality, safety, and teammate development to ensure a welcoming, high-performing department.

You will schedule, train, and support associates, manage inventory and promotions, and uphold Kroger's values of respect, integrity, and service while delivering an outstanding customer experience.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Skills

Communication skills

Education

High School Diploma or GED

Job description

Kroger Bakery Department is seeking a dedicated supervisor to lead daily operations in our Smithfield store. You will oversee service, quality, safety, and teammate development to ensure a welcoming, high-performing department.

You will schedule, train, and support associates, manage inventory and promotions, and uphold Kroger's values of respect, integrity, and service while delivering an outstanding customer experience.