Bakery Department Leader: Elevate Service & Growth

Kroger; Jefferson City (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Kroger is seeking a Bakery Department teammate to create an outstanding customer experience and maintain a safe, clean department. You will help drive sales, ensure quality, and train associates while following safety and sanitation standards.

Responsibilities include scheduling, promoting promotions, managing inventory, and assisting customers with product questions. The role requires strong communication and the ability to work calmly under pressure in a bustling retail bakery.

Qualifications

• Excellent oral and written communication skills.
• Basic math skills for counting and transactions.
• Ability to stay composed in busy, high-pressure settings.
• Current food handler permit required upon employment.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate department information to associates
• Establish department performance goals and empower associates to meet targets
• Develop scheduling to manage customer volume
• Train associates and participate in performance reviews
• Create a welcoming environment and assist customers with questions about bakery products
• Inform customers of specials and offer samples
• Review products for quality and freshness
• Develop and implement a department business plan to achieve results
• Assist with budget, expenses, and financial reporting
• Schedule price changes and maintain shelf tags
• Plan inventory and train associates on stock and CAO
• Ensure proper temperatures and maintain logs
• Follow safety procedures and report risks or incidents
• Adhere to laws and company guidelines
• Ability to work in fast-paced environment
• Ability to handle conflicts calmly
• Provide support for diverse customers

Skills

Communication skills

Basic math

Stress management

Food handler permit

Education

High School Diploma or GED

Management experience

Bakery/retail experience

Second language

Job description

Kroger is seeking a Bakery Department teammate to create an outstanding customer experience and maintain a safe, clean department. You will help drive sales, ensure quality, and train associates while following safety and sanitation standards.

Responsibilities include scheduling, promoting promotions, managing inventory, and assisting customers with product questions. The role requires strong communication and the ability to work calmly under pressure in a bustling retail bakery.