Bakery Department Lead — Elevate Customer Experience

Kroger; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Job summary

Kroger is seeking a dedicated Bakery Department team member in Dallas to deliver exceptional customer service in a fast-paced store environment. You will monitor department operations, assist customers, and help maintain product quality and safety while supporting store management with promotions and budgeting tasks.

Ideal candidates have strong communication and interpersonal skills, basic math, and a willingness to obtain a food handlers permit after employment.

Qualifications

• Excellent oral and written communication skills.
• Ability to stay calm under pressure and manage stressful situations.
• Experience delivering high-quality customer service in a retail environment.
• Food handlers permit required after employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate store, department and job info to associates.
• Set department performance goals and empower team to meet targets.
• Plan adequate scheduling to manage customer volume.
• Train associates and participate in performance reviews.
• Answer questions about products and assist customers in-store.

Skills

Excellent communication

Customer service

Stress management

Second language

Food safety awareness

Education

High School Diploma or GED

Job description

Kroger is seeking a dedicated Bakery Department team member in Dallas to deliver exceptional customer service in a fast-paced store environment. You will monitor department operations, assist customers, and help maintain product quality and safety while supporting store management with promotions and budgeting tasks.

Ideal candidates have strong communication and interpersonal skills, basic math, and a willingness to obtain a food handlers permit after employment.