Bakery Department Lead - Customer Service & Ops

Safeway; Newcastle (WA); On-site; USD 33,000 - 45,000; Full time

Job summary

Safeway is seeking a Bakery Department Supervisor to lead day-to-day bakery operations, ensuring quality, safety, and customer satisfaction. You will oversee proofing, baking, decorating, slicing and packaging of fresh products while managing staff and inventory.

The role emphasizes strong communication, leadership, and a focus on merchandising, signage, and adherence to health and safety standards in a fast-paced retail environment.

Qualifications

• Strong communication skills and leadership abilities.
• Experience guiding bakery teams and service staff.
• Customer service mindset with ability to handle inquiries and promotions.

Responsibilities

• Champions customer service programs and meets division goals.
• Directs day-to-day Bakery Department operations with independent judgment.
• Oversees bakery duties: proofing, baking, decorating, slicing and packaging.

Skills

Communication skills

Leadership

People management

Customer service

Job description

Safeway is seeking a Bakery Department Supervisor to lead day-to-day bakery operations, ensuring quality, safety, and customer satisfaction. You will oversee proofing, baking, decorating, slicing and packaging of fresh products while managing staff and inventory.

The role emphasizes strong communication, leadership, and a focus on merchandising, signage, and adherence to health and safety standards in a fast-paced retail environment.