Bakery Department Lead - Customer Experience & Growth

Kroger Family of Companies; Crowley (TX); On-site; USD 42,000 - 59,000; Full time

Job summary

Kroger Family of Companies in Crowley, TX is seeking a Bakery Department Leader to ensure outstanding customer experiences and safe, well-organized department operations. You will monitor quality, manage the department budget and plan promotions while leading a team of associates.

The role emphasizes strong communication, teamwork, and adherence to Kroger's safety and quality standards in a fast-paced retail environment.

Qualifications

• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.

Skills

Communication

Customer service

Leadership

Education

Food handlers permit

High School Diploma or GED

Job description

Kroger Family of Companies in Crowley, TX is seeking a Bakery Department Leader to ensure outstanding customer experiences and safe, well-organized department operations. You will monitor quality, manage the department budget and plan promotions while leading a team of associates.

The role emphasizes strong communication, teamwork, and adherence to Kroger's safety and quality standards in a fast-paced retail environment.