Bakery Department Head

T & T Supermarket; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Wages

Paid Holiday Leave

Medical, Dental & Vision Care

401(k) Retirement Plan

10% Off Staff Purchase Discount

Paid Training

401(k) Retirement Plan

Paid Training

10% Off In-store Staff Purchase

Subsidized staff meal

Birthday Cake

Long Service Award

Staff Recreation Activity

Job summary

A supermarket chain in Irvine seeks a Bakery Department Manager responsible for overseeing daily operations and ensuring high product quality. The ideal candidate will have at least 5 years of relevant experience, including supervisory roles, and possess strong management and communication skills. This position offers competitive wages, comprehensive benefits, and opportunities for personal growth within a supportive team environment.

Qualifications

• Minimum 5 years of experience with at least 3 years in a supervisory role.
• Strong people management skills and a positive attitude.
• Excellent communication in English; proficiency in Cantonese and/or Mandarin is a plus.
• Excellent English communication; Cantonese and/or Mandarin is a plus.
• Customer service oriented; proactive and self-motivated.
• Proficient with Microsoft Office applications (Excel, Word, Outlook) and basic data interpretation.

Responsibilities

• Supervise daily operations and staff performance in the Bakery Department.
• Ensure high product quality and compliance with hygiene standards.
• Provide coaching and training to team members.
• Manage ordering, pricing accuracy, inventory control including cooler/freezer, and coordinate with Merchandising.
• Set up displays for events; ensure bakery items are properly labeled, packaged, and presented.
• Conduct quality checks and monitor equipment and safety compliance.
• Maintain pricing and UPC labels according to company guidelines.
• Deliver excellent customer service by greeting with enthusiasm and addressing concerns.
• Lead by example and promote a positive, inclusive team environment.
• Fulfill additional responsibilities as assigned by superiors.

Skills

People management

Customer service

Communication skills

Organizational skills

Problem-solving

Knowledge of bakery products

Organizational skills

MS Office (Excel)

Tools

Microsoft Office (Excel, Word, Outlook)

Bakery equipment

Outlook

Job description

Reporting to the Store Manager (or his/her delegate), and supervised by the Bakery Operations Specialist, the Bakery Department Manager is responsible for delivering the department daily routine, controls its profit and loss, provides guidance, supervision, and training to Bakery staff members.

You Will

• Supervise daily operations and staff performance in the Bakery Department to achieve sales and service goals.
• Ensure high product quality, food safety, freshness, and cleanliness while strictly following FIFO and hygiene standards.
• Provide coaching, on-the-job training, and guidance to team members; ensure fair task distribution and checklist execution.
• Manage product ordering, pricing accuracy, inventory control (including cooler/freezer), and coordinate with the Merchandising team.
• Set up attractive displays for special events and holidays; ensure all bakery items are properly labeled, packaged, and presented.
• Conduct quality checks and monitor equipment, tools, and safety compliance in the department.
• Maintain and update product pricing and UPC labels according to company guidelines.
• Deliver excellent customer service by greeting with enthusiasm, addressing concerns, and building rapport.
• Lead by example through hands-on involvement and promote a positive, inclusive team environment.
• Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department.

You Should Have/Be

• Minimum 5 years of relevant experience, including at least 3 years in a supervisory role (bakery experience preferred)
• Solid knowledge of bakery products, display, promotion, and packaging techniques
• Strong people management skills with the ability to lead, train, and motivate staff
• Excellent communication skills in English; proficiency in Cantonese and/or Mandarin is an asset
• Great interpersonal and customer service skills; a positive, proactive, and self-motivated attitude
• Strong organizational and problem-solving abilities; detail-oriented and results-driven
• Basic understanding of profit and loss control and the ability to interpret sales and market data
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Familiar with tools and equipment relevant to bakery operations; able to interpret product labels accurately
• Knowledge of workplace health and safety practices
• Demonstrates job commitment, reliability, and strong attendance; complies with company policies and standards

Benefits

• Competitive Wages
• Paid Holiday Leave
• Premium Pay For Holiday Work Hours
• Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
• Medical, Dental & Vision Care
• Life & AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Training
• 10% Off In-store Staff Purchase Discount
• Subsidized staff meal
• Birthday Cake
• Long Service Award
• Staff Recreation Activity
• Conditions Apply

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.