Bakery & Deli Specialist | Customer Experience

Smith's Food and Drug; Great Falls (MT); On-site; USD 17,000 - 21,000; Full time

Job summary

Smith's Food and Drug in Great Falls, MT is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, offer samples, and inform customers about bakery and deli specials while delivering friendly, accurate service.

You will work with equipment like refrigerators, slicers, ovens; monitor temperatures and logs; maintain clean, inviting displays; assist with inventory, labeling, and price changes; and uphold safety standards and company values daily.

Qualifications

• Customer service skills to assist shoppers.
• Clear communication with customers and team.
• Basic arithmetic for pricing and counts.
• Willingness to obtain a food handlers permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.
• Provide fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients with kitchen tools.
• Label, stock and inventory department merchandise.
• Check product quality and review sell-by dates.
• Maintain proper temperatures and temperature logs.
• Promote trust and respect among associates and create a welcoming environment.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit readiness

Job description

Smith's Food and Drug in Great Falls, MT is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, offer samples, and inform customers about bakery and deli specials while delivering friendly, accurate service.

You will work with equipment like refrigerators, slicers, ovens; monitor temperatures and logs; maintain clean, inviting displays; assist with inventory, labeling, and price changes; and uphold safety standards and company values daily.