Bakery & Deli Customer Experience Specialist

Kroger; Troy (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger in Troy, MI is seeking a Bakery/Deli Clerk to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in hitting sales goals, communicate effectively with customers, and uphold quality standards across bakery and deli items.

Responsibilities include preparing items to order, offering samples, informing customers of specials, and ensuring proper temperatures and inventory control.

Qualifications

• Customer Service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

Skills

Customer Service

Communication

Basic Math

Food Handlers Permit

Job description

Kroger in Troy, MI is seeking a Bakery/Deli Clerk to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in hitting sales goals, communicate effectively with customers, and uphold quality standards across bakery and deli items.

Responsibilities include preparing items to order, offering samples, informing customers of specials, and ensuring proper temperatures and inventory control.