Bakery & Deli Customer Experience Pro

Kroger; Warren (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Warren, MI is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience. You will prepare items, inform customers of specials, and ensure product freshness while following safety standards.

The role emphasizes proper use of bakery equipment, accurate portioning, and collaboration with the department to meet sales goals. Eligible for growth within a retail environment.

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Knowledge of basic math required.
• Ability to obtain a food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.

Skills

Customer service

Effective communication

Math basics

Food handler permit

Job description

Kroger in Warren, MI is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience. You will prepare items, inform customers of specials, and ensure product freshness while following safety standards.

The role emphasizes proper use of bakery equipment, accurate portioning, and collaboration with the department to meet sales goals. Eligible for growth within a retail environment.