Bakery & Deli Customer Experience Specialist

Kroger; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger is hiring a Grocery Clerk for the Bakery/Deli at our Phoenix location. You will create an outstanding customer experience by offering samples, answering product questions, and maintaining safe, clean departments.

You will prepare items, follow recipes and temperatures, and support sales goals while upholding Kroger's standards of service and safety. The role emphasizes teamwork, accurate product labeling, inventory awareness, and assisting customers to find items and specials throughout

Qualifications

• Customer service skills required.
• Good communication skills essential.
• Basic math ability needed for transactions and measurements.
• Ability to obtain a food handlers permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients as per recipes using kitchen utensils and equipment.

Skills

Customer Service skills

Effective communication

Basic math

Food handlers permit

Job description

Kroger is hiring a Grocery Clerk for the Bakery/Deli at our Phoenix location. You will create an outstanding customer experience by offering samples, answering product questions, and maintaining safe, clean departments.

You will prepare items, follow recipes and temperatures, and support sales goals while upholding Kroger's standards of service and safety. The role emphasizes teamwork, accurate product labeling, inventory awareness, and assisting customers to find items and specials throughout