Bakery & Deli Customer Experience Specialist

Kroger; Normal (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Normal, IL is seeking a Bakery/Deli Clerk to create an outstanding customer experience by preparing items per customer requests, offering samples, and informing customers of specials. You will maintain a safe, clean environment and follow recipes and guidelines.

You will work with the department manager to meet sales goals, manage ingredients, monitor temperatures, label and inventory items, and respond to customer questions with honesty and integrity.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math required.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Promote trust and respect among associates and create a welcoming environment for customers.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger in Normal, IL is seeking a Bakery/Deli Clerk to create an outstanding customer experience by preparing items per customer requests, offering samples, and informing customers of specials. You will maintain a safe, clean environment and follow recipes and guidelines.

You will work with the department manager to meet sales goals, manage ingredients, monitor temperatures, label and inventory items, and respond to customer questions with honesty and integrity.