Bakery/Deli Customer Experience Specialist

Kroger; New Haven (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Indiana seeks a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare baked and deli items to order, and keep a safe, clean department. The role emphasizes teamwork and adherence to food safety, with the ability to work in a fast-paced environment while supporting sales goals.

Join a team that values respect, integrity, and safety, and help customers find products they love while maintaining quality standards throughout the bakery and deli areas.

Qualifications

• Customer service skills are required.
• Effective communication abilities with customers.
• Knowledge of basic math.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.
• Provide fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment safely per company guidelines.
• Prepare foods according to food temperature logs.
• Measure, mix, and prepare ingredients with kitchen utensils.
• Label, stock, and inventory department merchandise.
• Monitor product quality and review sell-by dates.
• Maintain proper temperatures in cases and coolers; log temps.
• Maintain awareness of inventory and report discrepancies.

Skills

Customer service skills

Effective communication

Basic math

Food handler permit

Job description

Kroger in Indiana seeks a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare baked and deli items to order, and keep a safe, clean department. The role emphasizes teamwork and adherence to food safety, with the ability to work in a fast-paced environment while supporting sales goals.

Join a team that values respect, integrity, and safety, and help customers find products they love while maintaining quality standards throughout the bakery and deli areas.