Bakery & Deli Customer Experience Specialist

The Kroger Co.; Frisco (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Frisco, TX is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and keep a safe, clean store environment. You will assist customers, prepare items per requests, stock and label merchandise, and support department managers in achieving sales goals.

Ideal candidates have strong communication, basic math skills, and a willingness to learn food safety practices. Retail and bakery/deli experience is helpful; training provided.

Qualifications

• Customer Service skills requirement.
• Effective communication abilities.
• Knowledge of basic math for transactions and measurement.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit

Job description

The Kroger Co. in Frisco, TX is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and keep a safe, clean store environment. You will assist customers, prepare items per requests, stock and label merchandise, and support department managers in achieving sales goals.

Ideal candidates have strong communication, basic math skills, and a willingness to learn food safety practices. Retail and bakery/deli experience is helpful; training provided.