Bakery & Deli Customer Experience Pro

Kroger Family of Companies; Burlington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk for the Bakery/Deli to deliver outstanding customer experiences, prepare requested items, and keep a clean, safe environment across the department.

The role supports sales goals by communicating specials, ensuring correct portions, and maintaining inventory and temperature logs. Experience in bakery/deli settings and basic math & customer service skills are preferred.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
• Review "sell by" dates and take appropriate action.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk for the Bakery/Deli to deliver outstanding customer experiences, prepare requested items, and keep a clean, safe environment across the department.

The role supports sales goals by communicating specials, ensuring correct portions, and maintaining inventory and temperature logs. Experience in bakery/deli settings and basic math & customer service skills are preferred.