Bakery & Deli Customer Experience Lead

Kroger; Topeka (KS); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger in Topeka, KS seeks a Bakery/Deli Clerk to create an outstanding customer experience by providing great service and maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals and uphold quality assurance standards.

The role emphasizes Customer 1st and the company values of respect, honesty, integrity, diversity, inclusion, and safety. Essential duties include preparing bakery/deli items, offering samples, informing customers of

Qualifications

• Customer service skills required.
• Strong written and verbal communication.
• Basic math proficiency.
• Ability to obtain a food handlers permit after hire.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide fresh products in correct portions to prevent shrink.
• Recommend items to meet customer needs.
• Use bakery equipment according to guidelines.
• Label and inventory department merchandise.
• Check product quality and review sell-by dates.
• Ensure temperatures and temperature logs are maintained.
• Respond to customer questions and suggestions.

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

Kroger in Topeka, KS seeks a Bakery/Deli Clerk to create an outstanding customer experience by providing great service and maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals and uphold quality assurance standards.

The role emphasizes Customer 1st and the company values of respect, honesty, integrity, diversity, inclusion, and safety. Essential duties include preparing bakery/deli items, offering samples, informing customers of