Bakery & Deli Customer Experience Associate

Fred Meyer, Inc.; Hillsboro (OR); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Fred Meyer, Inc. is seeking friendly, service-oriented individuals to join our Bakery/Deli team in Oregon. You will assist customers, prepare bakery items and deli specials, sample products, and maintain safety and quality standards in a fast-paced environment.

Ideal candidates have strong customer service, math skills, and the ability to obtain a food handler permit after hire. This part-time role offers flexible scheduling, employee discounts, and opportunities for growth within the Kroger

Qualifications

• Customer Service skills required
• Effective communication skills required
• Knowledge of basic math required
• Ability to obtain a current food handlers permit after hire

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review sell by dates.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions and note discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Job description

Fred Meyer, Inc. is seeking friendly, service-oriented individuals to join our Bakery/Deli team in Oregon. You will assist customers, prepare bakery items and deli specials, sample products, and maintain safety and quality standards in a fast-paced environment.

Ideal candidates have strong customer service, math skills, and the ability to obtain a food handler permit after hire. This part-time role offers flexible scheduling, employee discounts, and opportunities for growth within the Kroger