Bakery & Deli Clerk: Customer-First Service & Fresh Foods

Kroger Family of Companies; Rome (GA); In loco; USD 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

Kroger Family of Companies in Rome, GA seeks a Grocery Clerk (Bakery/Deli) to provide outstanding customer service and maintain a clean, safe environment. You will assist the department manager in meeting sales goals, inform customers of specials, and prepare items per customer requests while complying with temperature logs and safety guidelines.

The role emphasizes product knowledge, teamwork, and consistent execution of quality standards to ensure customers leave satisfied and return for more

Competenze

• Customer service skills required.
• Effective communication with customers and teammates.
• Knowledge of basic math for handling cash and making change.
• Ability to obtain a current food handler’s permit after employment.

Mansioni

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe with various utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review sell by dates and take action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Gain knowledge of products and respond to questions with recommendations.
• Maintain awareness of inventory and discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.

Conoscenze

Customer service

Effective communication

Basic math

Food handlers permit

Descrizione del lavoro

Kroger Family of Companies in Rome, GA seeks a Grocery Clerk (Bakery/Deli) to provide outstanding customer service and maintain a clean, safe environment. You will assist the department manager in meeting sales goals, inform customers of specials, and prepare items per customer requests while complying with temperature logs and safety guidelines.

The role emphasizes product knowledge, teamwork, and consistent execution of quality standards to ensure customers leave satisfied and return for more