Bakery & Deli Clerk: Create Fresh Customer Delight

Kroger-54356a7; West Bloomfield Charter Township (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Kroger is seeking a Bakery Clerk to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales and quality standards while following Kroger’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

You will slice deli meats and cheeses, prepare bakery items to order, offer samples, advise customers on products, and ensure proper temperatures and inventory are

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customer’s requests using proper deli equipment.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products for which they inquire about.
• Inform customers of deli/bakery/bistro specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare food to Company standards.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Job description

Kroger is seeking a Bakery Clerk to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales and quality standards while following Kroger’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

You will slice deli meats and cheeses, prepare bakery items to order, offer samples, advise customers on products, and ensure proper temperatures and inventory are