Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Essential Job Functions:
- Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend deli or bakery items to customers to ensure satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality for freshness and review "sell by" dates.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping to the manager.
- Understand store layout and locate products as requested.
- Stay updated on current and upcoming promotions and ads.
- Maintain knowledge of products and respond to customer questions with suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Maintain proper temperatures in cases and coolers, keeping logs.
- Create a welcoming environment for customers, making them feel valued.
- Adhere to all food safety regulations and guidelines.
- Follow safety procedures, report unsafe conditions, and notify management of accidents.
- Inspect equipment regularly and report repairs needed.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Minimum Position Qualifications:
- Basic math skills
- Ability to obtain a food handlers permit upon employment
- Desired Previous Job Experience:
- Experience in bakery or deli is helpful
Job Info
- Job Identification 119401
- Job Category Store Operations
- Posting Date 04/30/2025, 02:16 PM
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.