Bakery/Deli Clerk

Kroger Mountain View Foods; Springfield (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences. In this role, you'll prepare delicious bakery and deli items while ensuring a safe, clean environment that encourages repeat visits. You'll assist in achieving sales goals and embrace a customer-first strategy, all while demonstrating core values of respect and integrity. This position offers a chance to work in a dynamic, fast-paced environment with opportunities for growth and development. If you have a passion for customer service and food, this role is perfect for you!

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Strong customer service skills and effective communication abilities.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment and assist in reaching sales goals.
• Monitor quality assurance standards and adhere to food safety regulations.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality for freshness, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products upon customer request.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Create a welcoming environment for customers and foster trust among associates.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, stressful environment.
• Manage conflicts reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. We are part of the Kroger family, committed to diversity, innovation, and creating positive experiences for our customers, communities, and employees.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.