Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions :
- Grocery Clerk (Bakery / Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend bakery or deli items to customers based on their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following food temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
- Properly prepare, package, label, and inventory ingredients and merchandise.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping to the department manager.
- Understand store layout to locate products for customers.
- Stay updated on current, upcoming, seasonal, and promotional ads.
- Maintain knowledge of products sold in the department to assist customers effectively.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining temperature logs.
- Promote trust and respect among associates.
- Create a welcoming environment for customers, answering questions and making suggestions.
- Adhere to all food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and notify management of repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a fast-paced, sometimes stressful environment.
- Manage conflicts in a reasonable and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications :
- Knowledge of basic math.
- Ability to obtain a current food handler's permit upon employment.
Desired Previous Job Experience :
- Experience in bakery or deli is helpful.
About Us
Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're serving customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.
As part of Kroger, we pride ourselves on diverse teams united by a passion for food and people, with the purpose to Feed the Human Spirit. We innovate to create memorable experiences for customers, communities, and employees, with food at the core.
People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.
Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Smith's family!
What you'll receive from us :
The Kroger Family offers comprehensive benefits supporting your well-being, including physical, emotional, and financial health. We help you thrive with:
- Healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave where eligible.
- Support through Employee Assistance Program and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement through our Continuing Education program.
- Growth opportunities via training and diverse career paths.
For more info about benefits, visit our Benefits Page!