Bakery/Deli Clerk

Kroger; Sandy (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. Your role will involve preparing bakery and deli items, assisting customers, and maintaining a clean environment. This position requires effective communication and customer service skills, along with the ability to manage tasks in a fast-paced environment.

Qualifications

• Ability to obtain a food handlers permit upon employment.
• Customer service skills and effective communication are essential.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following food safety and temperature logs.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and products.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory merchandise accurately.
• Report discrepancies in product ordering or shipping.
• Navigate the store layout to locate products for customers.
• Stay informed about current and upcoming promotions and specials.
• Maintain knowledge of products and assist customers with questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Foster a respectful and trusting environment among staff.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Follow all food safety regulations and safety procedures.
• Inspect equipment regularly and report repair needs.
• Report accidents involving customers or employees.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential duties with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience