Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend deli or bakery items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods according to food temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients using kitchen utensils and equipment.
- Package, label, and inventory ingredients.
- Check product quality for freshness and review "sell by" dates.
- Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with ads and promotions.
- Maintain knowledge of products and respond to customer questions.
- Monitor inventory and stocking conditions.
- Ensure proper temperatures and maintain logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and safety procedures.
- Inspect equipment and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience
- Customer Service skills
- Experience in Bakery or Deli is helpful
- Retail experience
Join us at Fred Meyer, part of the Kroger family, and enjoy comprehensive benefits, growth opportunities, and a supportive work environment. Apply today to become part of our team!