Bakery/Deli Clerk

Kroger; Saint Clair Shores (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join Kroger as a customer service associate, where you'll create an outstanding experience for customers while assisting in bakery and deli operations. This role emphasizes teamwork, food safety, and exceptional service, providing opportunities for growth and development within a supportive environment.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Associate discounts on various purchases

Opportunities for growth and training

Qualifications

• Strong customer service skills are essential.
• Ability to work in a fast-paced environment.
• Knowledge of food safety regulations.

Responsibilities

• Offer product samples and inform customers of specials.
• Prepare foods and operate bakery equipment.
• Maintain inventory and ensure food safety.

Skills

Customer Service

Food Safety

Teamwork

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit. We are committed to innovation and creating memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Benefits include:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities:

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with ordered products, ensuring correct portions to minimize shrink.
• Recommend bakery or deli items to meet customer needs.
• Operate bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review expiration dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise and report discrepancies.
• Understand store layout to assist customers in locating products.
• Stay current with advertisements and promotions.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Promote trust and respect among team members.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Practice preventive maintenance and report equipment issues.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment, managing conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.